FAQ
Appliance Repair Questions
Answers to the questions homeowners ask most before calling about a washer, dryer, oven, stove, cooktop or freezer.
For homeowners with a broken washer, dryer, oven, stove, cooktop or freezer. Not for refrigerators, dishwashers, microwaves, commercial appliances, parts orders or phone-only quotes.
It is an advertising and call-connection website. It publishes plain information about common appliance problems and offers one phone line. Calls are connected with independent appliance repair providers who serve the area. The website does not send technicians or set prices.
Home washers, dryers, ovens, stoves, cooktops and chest or upright freezers. It does not cover other kitchen appliances, business equipment, parts orders or phone-only quotes.
The 61 Alabama cities and communities listed on the service areas page, grouped into four markets and five regional areas. Coverage in the smallest places can depend on a provider's travel area.
No. The site has no forms and does not use text messages. Calling is the only way to reach the line.
The appliance type, the model number if you can find it, what the appliance is doing, any error code, the fuel type for ranges and dryers, and your city. A short description is enough.
Check the plug, the breaker and the water valves. Clean the washer drain filter or the dryer lint screen. The appliance problem guides list safe checks for each common symptom.
Leave the house right away and call the gas utility or propane supplier from outside. Do not use switches, phones or flames inside. Call about the appliance only once they say it is safe.
Pricing is set by the independent provider you are connected with, not by this website. Ask the provider about any visit or diagnostic charge and the repair price before you agree to work.
That depends on the provider's schedule and your location. The provider will tell you what times are possible when you speak.
Age and the cost of the repair matter most. Typical service lives from the National Association of Home Builders, as cited in Fannie Mae's Becoming a Landlord (2008): automatic washer about 13 years, dryer about 14, standard freezer about 16, built-in electric range about 17 and built-in gas range about 14. A technician can tell you whether the rest of the appliance is sound.
No claim of factory service is made. Calls are connected with independent providers. Ask the provider about their experience with your appliance.
Next step
Question not answered here?
Call and describe the appliance and the problem to get connected with an independent provider.