
Washer and Dryer Repair
Washers that will not drain or spin, and dryers that will not heat or start.

Top-load or front-load, a washer that will not drain, spin or stop leaking needs attention. Call to get connected with an independent provider who repairs washing machines in your area.
Part of washer and dryer repair
For homeowners with a broken washer, dryer, oven, stove, cooktop or freezer. Not for refrigerators, dishwashers, microwaves, commercial appliances, parts orders or phone-only quotes.
Common problems
Most washer problems show up in one of three ways: water that will not leave the drum, a drum that will not turn, or water where it should not be. Each points to a different group of parts.

The visit
A general outline only. The independent provider decides what the visit includes and explains any findings.
Tests the switch or lock that tells the washer it is safe to fill and spin.
Checks the pump, filter and hoses for blockages, often socks or small items caught in the pump.
Inspects the belt, motor coupler, clutch or drive motor depending on the design.
Looks at the inlet hoses, tub seal and door gasket on front-load models for leaks.
Plain guidance
Drain pumps, lid switches, couplers, belts and inlet valves are among the most common washer repairs and are usually worth doing on a machine in reasonable condition.
Worn tub bearings, a cracked outer tub or a failed transmission on an older washer often lead to a replacement conversation. NAHB figures cited by Fannie Mae put a typical automatic washer's life at around 13 years.
Symptoms
Service areas
Washer repair is covered on the washer and dryer pages for each market.
A clogged drain pump filter, a kinked drain hose or a failed pump is the usual cause. On many front-load models there is a small access door at the bottom front for the filter. If the filter is clear and the water stays, the pump may need replacing.
Front-load washers trap moisture in the door gasket and drum. Leaving the door open between loads and wiping the gasket helps. A smell along with drainage problems can mean the drain or pump needs cleaning.
Often, yes. Worn suspension rods or shock absorbers, damaged drum bearings or an unlevel machine can all cause it. A technician can check which applies.
It is better not to. Turn off the water supply and unplug it until the source is found, especially if water is near outlets or flooring that can be damaged.

Next step
Call to describe what the appliance is doing and get connected with an independent local provider.