Serving homeowners in 61 Alabama cities

Washers, dryers, ovens, stoves, cooktops and freezers

White front-load washer and dryer side by side in a laundry room

Washer and Dryer Repair in Alabama

When the washer will not drain or the dryer will not heat, call to describe the problem and get connected with an independent local provider who repairs home laundry appliances.

For homeowners with a broken washer, dryer, oven, stove, cooktop or freezer. Not for refrigerators, dishwashers, microwaves, commercial appliances, parts orders or phone-only quotes.

  • Call to connectOne phone line, nothing to fill in
  • For homeownersLarge household appliances
  • Independent providersLocal businesses that take part
  • 61 Alabama citiesFour markets and five areas

Common problems

Laundry problems homeowners notice

A laundry pair works hard in a busy household, and Alabama's humid summers mean towels and work clothes rarely air-dry well. When either machine stops, the pile grows quickly, so it helps to know which symptoms point to a part that can be repaired.

  • Water left in the drum after the cycle
  • Washer hums but the drum will not spin
  • Puddles under or in front of the washer
  • Dryer runs but the clothes stay damp
  • Dryer will not start when the button is pressed
  • Loads take two or three cycles to dry
  • Banging, grinding or squealing during a cycle
  • Error codes flashing on the control panel
Technician kneeling to repair the door area of a front-load washing machine

The visit

What a technician usually checks

A general outline only. The independent provider decides what the visit includes and explains any findings.

  1. Power and controls

    Confirms the outlet, breaker and door or lid switch, then reads any error code the control board has stored.

  2. Water path

    On a washer, checks the inlet valves, drain pump, hoses and filter that move water in and out.

  3. Drive and motion

    Looks at the motor, belt, coupler or clutch, drum bearings and suspension that turn and balance the load.

  4. Heat and airflow

    On a dryer, tests the heating element or gas igniter, thermal fuse, thermostats and the airflow path to the outside.

Plain guidance

Repair or replace?

When a repair often makes sense

Drain pumps, door switches, belts, thermal fuses, heating elements and igniters are common laundry repairs. On a machine that is otherwise in good shape, replacing one of these parts is usually the practical choice.

Ask the provider to explain which part failed and why, so you know whether anything else is wearing.

When replacement may come up

Replacement tends to come up when a washer's tub bearings or transmission fail, when the drum or cabinet is badly rusted, or when repairs keep stacking up. Typical service lives are roughly 13 years for an automatic washer and 14 for a dryer, according to NAHB figures cited in Fannie Mae's Becoming a Landlord guide (2008).

Age alone is not a reason to replace. Condition and the cost of the repair matter more.

Questions

Washer and Dryer Repair: questions homeowners ask

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Only if both have a problem. They are separate machines with separate parts, so a broken washer does not mean the dryer needs work. If both are old and one fails, some homeowners ask the provider about the condition of the other while they are there.

Many providers work on top-load, front-load and stacked units. Mention the type and how the machines are installed, since stacked units in closets take longer to reach.

It depends on the fault. A belt, pump or thermal fuse is often worth replacing on an older machine. A failed transmission or worn drum bearings on an aging washer is where many homeowners compare repair with replacement.

Your city, whether it is the washer, the dryer or both, whether the dryer is gas or electric, what the machine is doing and any error code on the display. The model number label, usually inside the door or on the back, helps too.

Next step

Washer or dryer stopped working?

Call to describe what the appliance is doing and get connected with an independent local provider.